Appointments

Updated on 14th March 2012 at 1:59 pm

By

If you want to make an appointment with a doctor or nurse, please phone the surgery and speak to a receptionist.  We aim to offer routine appointments with the GP of your choice (unless it is urgent).  We are now operating a new triage system for GP appointments, where if you ring between 8:30 a.m. and 9:30 a.m., a nurse will ring you back the same day. This means that we can more easily offer same day appointments for those who need them. For most things you can make an appointment with a nurse without seeing the doctor first.

Although GP appointments are available from 07:00 a.m. Tuesday and Thursday, Reception staff are not available until 08:30 a.m.

 

GP Appointment Times as follows:

Monday                   08:30 – 11:30,    14:30 – 17:30

Tuesday                  07:00 – 11:30,    13:00 – 17:30

Wednesday            08:30 – 11:30,     14:30 – 17:30

Thursday                07:00 – 11:30,     13:00 – 17:30

Friday                     08:30 – 11:30,     14:30 – 17:30

Saturday                Closed

Sunday                  Closed

 

Need an evening or weekend appointment? TyneHealth [North Tyneside’s GP Federation] provides patients registered in North Tyneside with the opportunity to book appointments in local Extended Access GP Hubs.

The appointments are provided by local doctors and nurses who work in North Tyneside GP practices and have full access to your medical record. Appointments are currently being offered at the following locations:

Battle Hill Health Centre

Collingwood Health Group, [Hawkeys Lane, North Shields]

Northumberland Park (within Shiremoor Resource Centre)

Oxford Centre [Longbenton]

Priory Medical Group (Albion Road North Shields and Tynemouth branches)

Woodlands Park Health Centre [Wideopen]

You can make an appointment to see one of the following clinicians:

GP

Advanced Nurse Practitioner (Who can sees minor injuries and ailments)

Practice Nurse

HCA

The Extended Access Hub operates:

Monday to Friday 16:00 – 20:00

Saturday 09:00 – 14:00

Sunday 09:00 – 13:00

Bank holidays 09:00 – 13:00

Appointments can be booked by contacting your own GP practice or via the TyneHealth Extended Access Hub number 0191 486 2195 when your GP surgery is closed.

Please note that opening times and services offered at different venues will vary. Please also note this this is not a Walk In service and that appointment times and availability may vary. Patients will be given an appointment at the most convenient location for them.

 

Online: If you would like to book an appointment on-line please ask the receptionist for details on how to register for this facility.  If you are already registered please use the link to the left.

 

Wasted appointments

Recently the Government ran a big campaign trying to get people to cancel their NHS appointments if they were not going to be able to make them.  The message is – if you can’t keep your appointment, please call us to let us know.

KEEP IT OR CANCEL IT – DON’T WASTE IT!

Missed appointments cost the NHS thousands of pounds every year.  Please phone the surgery as soon as possible if you cannot attend.  This will help us to make appointments available to as many patients as possible.
The practice has a policy to manage the number of wasted appointments.  Patients who DNA (did not attend) appointments are written to. Patients who repeatedly fail to attend may be removed from the practice list.