We keep personal information such as your name and address together with details of your care, to ensure that our doctors and nurses have accurate and up to date information. This information is available to all of the clinicians working at Northumberland Park Medical Group, ensuring that regardless of who you see they will all have access to your details.
Most of our patient information is held on computer and is only available to authorised users. All personal information is confidential and the consent of individual patients is generally needed before it can be given to anyone else. Sometimes, we may need to share information with other professionals involved in your care, but they also have a legal duty to keep it confidential.
Everyone working in the NHS has a legal duty to maintain the confidentiality of patient information. Northumberland Park Medical Group takes this very seriously. All staff are required to sign a confidentiality code of conduct when they start work at the practice. Unless there are exceptional circumstances, for example, when the health or safety of others is at risk, we will not disclose your information to third parties without your permission.
In certain circumstances we are required by law to report information to the appropriate authorities. This information is only provided after formal authority has been given by a qualified health professional. For example:
- notification of new births
- where we encounter infectious diseases which may endanger the safety of others (e.g. meningitis or measles, but not HIV/AIDS)
- where a formal court order has been issued
However, our guiding principle is that we hold your records in strict confidence.
Freedom Of Information Act 2000:
In accordance with the above Act, the practice has a publication scheme which is available to view on the following website: www.foi.nhs.uk/practice?id=658 or from the Practice Manager.
An information leaflet is available which explains what information we collect and how it is used.
Please note we are unable to discuss your care with family members, carers etc without your permission.
If you think it would be helpful for someone else (i.e. family member, friend, carer) to be able to contact the practice on your behalf this can be arranged. The consent form is available at the practice or by clicking on the link below. The form must be completed, signed and returned to the practice. A message will then be added to your records giving permission for information to be shared in line with your instructions.