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Friends and Family Test

The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review and improve our service to you.

“How likely are you to recommend our GP Practice to friends and family if they needed similar care or treatment?”

Your feedback will help us learn more about what you think of your experience — what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

In November 2023, there were 257 responses back from patients. 95% of patient rates NPMG as Very Good or Good. See the full report below.

NPMG Friends and Family Test July 2023.

NPMG Friends and Family Test August 2023

NPMG Friends and Family Test November 2023

NPMG Friends and Family Test December 2023