Triage is a way of making sure patients get the quickest possible response to urgent healthcare needs from the most appropriate health care professional. It also helps us to better manage the increasing demands for urgent appointment.
Practice Nurses are fully trained in a wide range of skills including immunisations, health promotion, contraception and management of long-term conditions e.g. advise on diet and lifestyle choices, on coronary heart disease, hypertension, asthma, diabetes, smoking cessation and obesity. Practice Nurses can extend their skills at Diploma Level and see many patients who previously would have seen the Doctor.
The Nursing team run various Nurse-led clinics for diabetes, asthma, coronary heart disease and COPD as well as providing general nursing services, dressings, removal of sutures and blood tests.
Sr. Michelle Hedley
Healthcare Assistants (including Phlebotomy)
Healthcare Assistants are non-registered Nursing staff who assist in patient care and Practice related duties as directed by and under the supervision of a Registered Healthcare Professional (including Lead Practice Nurse, Practice Manager and GPs). Healthcare Assistants work collaboratively with the General Practice Team to meet the needs of patients, and provide essential task-orientated services like taking blood samples (phlebotomy), processing specimens, NHS Health Checks, Ear Syringing, New Patient Medicals, Smoking Cessation and Long term conditions appointments. They play a crucial role in supporting the Clinical Team.
Kristie Lopez, Lesley Arkley