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What to do when we are closed

Out of Hours Emergencies

Call 111 when it's less urgent than 999

When the practice is closed, there is an out of hours’ emergency medical service available at all times. This service is meant for urgent and emergency problems and should not be used to avoid the inconvenience of consulting during the day.  If you need out of hours help, you should telephone 111 which is a free-phone number nationwide. Trained staff located at the call control centre will handle your enquiry.  

Out of hours GP services are provided by qualified doctors and nurses. You may receive telephone advice from a doctor or be asked to attend a local primary care centre for an examination. If, for medical reasons, travel is impossible, a home visit from a doctor can be arranged.

Remember the Out of Hours Service is for urgent problems only. Please do not contact the service for a second opinion or for anything which can wait until the next working day.

If you have a minor ailment you could visit your local pharmacy who will be able to provide you with some help or signpost you onto the next available service.

Advice

If you need general healthcare advice at any time, 24 hours a day, you can contact 111 to speak to a trained nurse adviser, or visit NHS UK.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.

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